REFUND POLICY
Last updated: June 2026
At Technomine, we stand behind the quality of our coaching services and products. This Refund Policy explains the conditions under which refunds may be granted. By making a purchase, you agree to the terms below.
If you are not satisfied, please contact us first at contact@technomine.net — we want the chance to make things right before you take any other action.
1. 14-DAY REFUND GUARANTEE
We offer a 14-day refund window from the date of purchase (for digital services) or the date of delivery (for physical products), subject to the conditions in each section below.
2. DIGITAL SERVICES (Coaching Programs, Nutrition Plans, Workout Plans, E-books, Guides)
2.1 Nature of Digital Services
All coaching programs, personalized nutrition plans, workout programs, e-books, PDF guides, and online consultations are digital services delivered electronically.
2.2 14-Day Refund on Digital Services
You may request a refund within 14 days of purchase, provided that:
- You have not yet received delivery of your personalized plan or files; OR
- You have received your plan but have followed it as directed and can show it has not produced reasonable progress, and you contact us within the 14-day window.
Important — your right of withdrawal and digital content: When you purchase digital content (such as a downloadable plan or e-book) and ask for immediate access before the 14-day period ends, you will be asked at checkout to expressly consent to immediate delivery and to acknowledge that you may lose your statutory right of withdrawal once delivery begins. Where you have given that consent and the content has been fully delivered, the refund may be reduced or declined to reflect the service already provided.
For services performed over time (such as ongoing coaching), if you withdraw within the 14-day window after coaching has begun, we may retain a reasonable amount proportional to the service already delivered, and refund the remainder.
2.3 How to Request a Digital Refund
Email contact@technomine.net within 14 days with your order number and reason for the request. Approved refunds are issued to your original payment method within 5–10 business days.
2.4 Subscription Cancellations
For monthly subscription plans:
- You may cancel anytime through your account or by emailing contact@technomine.net.
- Cancellation is as easy as sign-up and takes effect at the end of your current billing cycle.
- You retain access until the end of the paid period.
- The 14-day refund guarantee applies to your first subscription payment; renewals are not automatically refundable but can be cancelled to prevent future charges.
2.5 Pausing a Subscription
You may pause your monthly subscription for up to 30 days by emailing contact@technomine.net with at least 5 days’ notice.
3. PHYSICAL PRODUCTS (Merchandise, Supplements, Accessories, Printed Materials)
3.1 14-Day Return Policy
For physical products, we offer a 14-day return policy from the date of delivery.
3.2 Return Conditions
To be eligible for a return, the product must be:
- Unused and in the same condition you received it;
- In the original packaging with all tags attached;
- Accompanied by proof of purchase.
3.3 Non-Returnable Physical Items
For hygiene, safety, and legal reasons, the following cannot be returned:
- Opened supplements or consumables;
- Items marked as “final sale”;
- Personalized or custom-made items;
- Gift cards.
(Note: this list does not affect your legal rights regarding faulty, damaged, or misdescribed goods — see Section 3.6.)
3.4 How to Initiate a Return
- Email contact@technomine.net within 14 days of delivery.
- Include your order number and reason for return.
- We will provide return instructions and a return address.
- Ship the product back at your own expense (unless the product was defective).
3.5 Refund Processing
Once we receive and inspect the returned item:
- Approved refunds are processed within 5–10 business days.
- Refunds are issued to the original payment method.
- Return shipping costs are the buyer’s responsibility, except for defective items.
3.6 Damaged or Defective Products
If you receive a damaged or defective product:
- Contact us within 48 hours of delivery with photos.
- We will arrange a free replacement or full refund, including shipping.
This does not limit any rights you have under applicable consumer protection law.
4. CHARGEBACKS
We ask that you contact us before filing a chargeback so we can resolve the issue directly. Filing a chargeback does not waive your legal rights, and nothing in this policy prevents you from disputing a charge with your bank or card issuer. Where a chargeback is filed for services that were properly delivered, we reserve the right to respond with full documentation.
5. CONTACT FOR REFUND REQUESTS
Technomine Email: contact@technomine.net Phone: +1 (929) 543-1872 Address: 5830 E 2ND ST, STE 7000 #36339, CASPER, WY 82609, USA
Response time: Within 24–48 hours (business days)
This policy is provided in good faith. Your statutory consumer rights, where they apply in your country of residence, are not affected by this policy.
- Email: contact@technomine.net
- Phone: +1 (929) 543-1872
- Response time: Within 24-48 hours (business days)
