FREQUENTLY ASKED QUESTIONS (FAQ)

Last updated: June 2026

Welcome to the Technomine FAQ. Below are answers to the most common questions about our coaching programs, payments, refunds, and more. If you don’t find what you’re looking for, contact us at contact@technomine.net or +1 (929) 543-1872.

ABOUT OUR PROGRAMS

Q1: What does a Technomine coaching program include? Our coaching programs include:

• A personalized nutrition plan (calories + macros adapted to your goal)
• A custom workout program (home or gym, based on your equipment access)
• Weekly progress tracking and adjustments
• Direct communication with your coach (WhatsApp/email)
• Educational resources (recipes, video tutorials, mindset tips)

Q2: Are your programs suitable for beginners? Absolutely. We design programs for all fitness levels, from complete beginners to advanced athletes. Your starting point determines your plan.

Q3: Do I need a gym membership? No. We create programs that fit your reality:

• Home workouts (no equipment or minimal equipment)
• Gym programs (full equipment access)
• Hybrid options

Q4: How long does it take to see results? Most clients notice visible changes within 3–4 weeks when following the program consistently. Significant transformations typically occur over 8–12 weeks. Results vary from person to person, and we make no guarantee of specific outcomes.

Q5: Is the program suitable for both men and women? Yes. Our coaching is designed for all genders, with plans tailored to individual body composition, hormones, and goals.

PRICING & PAYMENTS

Q6: How much do your programs cost? Pricing varies by formula (Starter, Premium, VIP). Visit our Programs page for current rates. We accept payment in EUR and USD.

Q7: What payment methods do you accept? We accept all major credit/debit cards (Visa, Mastercard, American Express) through Stripe, as well as PayPal.

Q8: Is my payment secure? Yes. All payments are processed through PCI-DSS compliant providers (Stripe, PayPal). We never store your full card details.

Q9: Can I pause my subscription? Yes. You can pause your monthly subscription for up to 30 days by emailing contact@technomine.net with at least 5 days’ notice.

Q10: How do I cancel my subscription? You can cancel anytime by:

• Logging into your account → Subscriptions → Cancel
• Or emailing contact@technomine.net

Cancellation takes effect at the end of the current billing cycle.

REFUNDS & RETURNS

Q11: Can I get a refund on a coaching program? We offer a 14-day refund window on digital services, subject to the conditions in our Refund Policy. If you requested immediate delivery and the personalized content has been fully delivered, your refund may be reduced or declined to reflect the service already provided. See our Refund Policy for full details.

Q12: What about physical products? Physical products can be returned within 14 days of delivery, provided they are unused and in original packaging. See our Refund Policy.

Q13: How do I request a refund or return? Email contact@technomine.net with your order number and reason within the 14-day window. We’ll guide you through the next steps.

DIGITAL VS PHYSICAL

Q14: Are all your services digital? The majority of our services are 100% digital (coaching, nutrition plans, workout PDFs, e-books). However, we also sell some physical products such as merchandise, supplements, or printed guides, which are shipped to your address.

Q15: How is my coaching delivered? Digital coaching is delivered via:

• Email (PDF plans)
• WhatsApp (daily support)
• Member dashboard on technomine.net (for some plans)
• Video calls via Zoom/Google Meet (VIP plan)

Q16: Do you ship internationally? For physical products, we ship to most countries worldwide. Shipping costs and delivery times depend on your location. You are responsible for any customs duties or import taxes in your country.

HEALTH & SAFETY

Q17: Is your nutrition plan safe? Our plans are designed by certified nutrition and sports professionals. However, our content is for informational purposes and is not medical advice. Always consult your doctor before starting any new diet or exercise program, especially if you have a medical condition.

Q18: Can I follow your program if I have a medical condition? We adapt programs to many situations (diabetes, hypertension, etc.), but always consult your physician first. Inform us of any condition during onboarding.

Q19: Are your supplements safe? Our supplements are sourced from reputable manufacturers. They are not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare provider before use, especially if you take medication or have a health condition.

Q20: Are you certified? Yes. Our coaches hold recognized certifications in nutrition and sports science. Details are available on our About page.

PRIVACY & DATA

Q21: How do you protect my personal and health data? We collect health information only with your consent and use it solely to personalize your program. We never sell your data. See our Privacy Policy for full details on your rights and how we handle your information.

Q22: Can I ask you to delete my data? Yes. You can request access to, correction of, or deletion of your personal data at any time by emailing contact@technomine.net.

TECHNICAL & ACCOUNT

Q23: I lost access to my account. What should I do? Use the “Forgot password” link on the login page, or email contact@technomine.net.

Q24: How do I update my contact or shipping details? Log into your account to update your information, or email us and we’ll help.

Q25: How do I contact support?

• Email: contact@technomine.net
• Phone: +1 (929) 543-1872
• Response time: Within 24–48 hours (business days)

CONTACT US

Technomine Email: contact@technomine.net Phone: +1 (929) 543-1872 Address: 5830 E 2ND ST, STE 7000 #36339, CASPER, WY 82609, USA